ZAGREB AIRPORT (ZAG) INFORMATION

Zagreb Airport (IATA: ZAG, ICAO: LDZA) serves the capital city of Zagreb, Croatia. It is the largest and busiest in Croatia. Named after Franjo Tuđman, the first President of Croatia, it is located some 10 kilometers southeast of Zagreb Central Station in Velika Gorica.

It is the hub of the Croatian flag carrier Croatia Airlines and a focus city for Trade Air. The main base of the Croatian Air Force is at the airport's premises.

The Croatian Air Traffic Control has its administration situated on the grounds.

The busiest routes at Zagreb Airport in 2017 include Frankfurt Airport, Dubrovnik Airport, Split Airport, Munich, Amsterdam, London–Heathrow, Vienna, Paris–Charles de Gaulle, Istanbul–Atatürk, and Hamad International Airport.

In 2019, it handled 3.45 million passengers and some 13,000 tons of cargo.

The airport sits 108 meters above sea level at 45°44′35″N and 016°04′08″E.

Arrivals, Departures and Airlines at Zagreb Airport

• See live flight arrivals information at Zagreb Airport
• See live flight departures information at Zagreb Airport
• See all airlines and routes that serve Zagreb Airport

History of Zagreb Airport

The history of Zagreb civil aviation began in 1909 when the first airfield was built close to the western city neighborhood (city district) of Črnomerec.

With the creation of the first Yugoslav flag carrier Aeroput in 1927, it was relocated to the Borongaj airfield in 1928, which began serving the ever-growing number of passengers on 15 February of that year.

Although several European airliners connected the city, it was mostly Aeroput that connected Zagreb to major destinations across Europe and thus significantly increased traffic at Zagreb in the period preceding the Second World War.

Following World War II, commercial services were moved to a former military airbase near the village of Lučko southwest of the city in 1947. JAT Yugoslav Airlines took the role of Aeroput and made Zagreb its second hub.

At its peak in 1959, Lučko served 167,000 passengers.

The current location of the airport at Pleso in the south-east of Lučko opened in 1962, consists of a 2,500-meter-long runway and 1,000 square meter terminal.

By 1966, Zagreb Airport got a new 5,000 square meter, state-of-the-art passenger terminal. The runway capacity was lengthened to its current 3,252 meters in 1974.

In the 1980s Zagreb Airport was the second largest in Yugoslavia by passenger and aircraft movements.

Yugoslav flag-carrier JAT maintained a hub in Zagreb and connected the city to numerous destinations, including New York City, Chicago, and Toronto aboard its McDonnell Douglas DC-10 aircraft.

These long-haul services inevitably had an impact on air traffic in Zagreb during that period.

In 1991, during the Croatian War of Independence, it became the scene of fighting between Croatian armed forces and the Yugoslav military (JNA) when a Boeing 707 chartered by Anton Kikaš carried weapons for the Croatians was forced to land there by Yugoslav MiGs.

Croatian forces attacked the control tower and blocked roads in and out of the airport, however, the JNA successfully seized the 707 and flew it out of the airport.

The airport later became a UN hub for getting Medical & food supplies to war-ridden Croatia and Bosnia. The British 24th Field Ambulance was stationed in a former Yugoslav People's Army camp at the airport.

Following an increase in passenger numbers and the necessity to upgrade its infrastructure, the airport installed an instrument landing system (ILS) in 2004.

In 2008, a new VIP terminal was added and the terminal was extended for extra amenities, restaurants, and bars. The terminal was also expanded.

By 2010, the old terminal was nearing its maximum annual capacity. That year the passenger terminal received a major facelift in the course of which a viewing platform with a bar was added.

In 2012, the ZAIC (Groupe ADP) consortium received a 30-year concession for the airport from the Government of Croatia.

The concession includes financing, designing, and constructing a new passenger terminal.

The construction of a new terminal facility carried out by Bouygues Bâtiment International in partnership with Viadukt began in 2013, intending to replace the old terminal.

It now has an initial annual capacity of 5.5 million passengers in the first phase and was officially completed in October 2016. The terminal was inaugurated in March 2017.

ZAIC now operates the entire airport for 30 years, including the runways, the current passenger terminal, the cargo terminal, car parks, including future property developments.

Ryanair announced the opening of a new base in Zagreb commencing July 2021.

The current terminal building was opened to the public in March 2017.

Today, the terminal building covers more than 65,000 square meters on three levels featuring four baggage carousels, 8 air bridges, 9 security checkpoints, 45 check-in desks, 23 passport control booths, and a car park with the capacity of 1,250 vehicles.

It also provides three remote stands next to the terminal, while 23 stands at the old passenger building for the peak season.

Each of the aircraft parking positions at the facility includes a visual docking guidance system which gives information to a pilot on how to park their aircraft.

The terminal features shops, cafés, bars, restaurants, and snack bars.

Enough space has been left for 30 additional check-in counters and 2 baggage carousels to be added once the new terminal reaches its current maximum capacity of 5 million passengers.

Transfer Services at Zagreb Airport

Zagreb Airport provides several modes of efficient transportation for its customers.

Services to/from ZAG, including rental cars, taxis, rideshares, shuttles, and buses are available at the Ground Transportation Center of the terminal.

Rental Car Services at Zagreb Airport

At Zagreb Airport, you can find the desks of the Car Rental companies in the terminal building after customs and passport control.

The rental facility is generally open 24/7, but operation hours may vary.

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Then proceed to the customer service building to catch the bus to the terminal building.

Allow plenty of time for your drive when returning the vehicle. If you’re not sure where to go, give the rental company a call.

When renting a vehicle, customers must abide by the Terms and Conditions of the company at all times. See and compare all rental car companies at Zagreb Airport.

For item(s) lost and found inside the vehicle, please contact the rental car company directly.

For item(s) left on a rental car center shuttle bus, the Airport Lost and Found at +385 1 4562 170 or e-mail: infodesk@zag.aero.

Found items will be kept in the Lost Property Office for 30 days.

Ride Shares at Zagreb Airport

Rideshares at ZAG pick up and drop off passengers at the designated area at the Ground Transportation Center.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Zagreb Airport

For taxis, proceed to the Ground Transportation Center outside the Baggage Claim area.

A typical taxi fare from the airport to the downtown area would be around €24 (HRK 180) for a ride with up to 4 passengers and the journey duration is 30 minutes.

If you need to travel outside the city area, please consult your driver for rates. It is not customary to give the driver a tip in Croatia but it is appreciated for good service.

Keep a record of the cab company, vehicle number, and driver's name just in case you leave something behind. See more information about taxis at Zagreb Airport.

Trains at Zagreb Airport

The airport does not have a direct connection to the railway system. However, a railway connection is available at Zagreb Glavni Kolodvor (Croatian for Zagreb Main Train Station) near downtown. More information about train services near Zagreb Airport.

The taxi fare to the city center is approximately €24.00 (HRK 180) for a ride with up to 4 passengers and the journey duration is 30 minutes.

Buses at Zagreb Airport

At ZAG, you can board Bus No. 290 with directions to Kvaternikov Square, a central transport hub in downtown Zagreb.

The public bus leaves roughly every 35 minutes during the day and a single-ticket costs €0.5 (HRK 4) for a single ride lasting up to 30 minutes and €0.9 (HRK 7) for rides up to 60 minutes long. More information about buses to and from Zagreb Airport.

Tickets are €4 (HRK 30) and Pleso Prijevoz shuttle buses leave every 30 minutes between 6.00 AM -10.30 PM and whenever a flight arrives during the late-night hours.

Follow signs to ground transportation in the direction of the bus stop at the airport.

Hotel Shuttle Services at Zagreb Airport

Many hotels in the city of Zagreb provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation.

Shuttles pick up and drop passengers at the Ground Transportation Center in front of the terminal.

Parking at Zagreb Airport

The airport provides safe and comfortable parking spaces for its customers. The facility is open 24/7.

This airport is in Croatia and is one of the most crowded ones in the country. See more information about short and long term parking at Zagreb Airport.

Passengers who want to park their car at the airport must ensure that they arrive earlier to have plenty of time to look for parking to avoid being late for their flight.

Other Services at Zagreb Airport

Wi-Fi at Zagreb Airport

The airport offers complimentary Wi-Fi throughout the terminal building. Connect to the “Zagreb_Airport_Free” network.

ATMs at Zagreb Airport

ATMs are available on the Ground Floor.

Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are traveling internationally. You may also want to notify your bank of your travel plans.

Currency Exchange at Zagreb Airport

ICE provides currency exchange services at the Departures and Arrivals Halls.

If you are still planning your trip or if you have returned from a trip with foreign currency, your bank will usually offer the best exchange rates and lowest fees.

If that is not an option, consider withdrawing foreign currency from an ATM at your destination, preferably one that is affiliated with your bank to pay the lowest transaction fees.

Nursing Stations at Zagreb Airport

If you are traveling with an infant, there are baby changing facilities available throughout the terminal.

Expressed milk and ice packs can be carried through the checkpoint.

Restrooms at Zagreb Airport

Accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Zagreb Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Zagreb Airport

Aelia offers Duty-Free shopping. In addition, a few shops are available including a Tisak Convenience shop in the Arrivals area.

Smoking at Zagreb Airport

The Airport is a smoke-free airport, in line with Croatian law on smoking in enclosed public spaces.

Smoking is permitted in designated areas within the Passenger Terminal Building smoking cabins located on the 2nd floor of the International and Domestic Departures.

When in the facility, please follow smoking regulations at all times

Lost and Found Section at Zagreb Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at + 385 1 456 2229.

Or you can also complete the Lost and Found process at the Information Desk in the Departure Hall on the second floor.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please talk to the airport representative at the counter.

Ticketing at Zagreb Airport

Please look for overhead signs pointing in the direction of ticketing areas at the terminals in front of the security checkpoint.

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Please consult your air carrier or travel agent for more details.

Information Desk at Zagreb Airport

Please follow the overhead signs to locate the Information Desk in the Departure Hall on the second floor.

The information on such lost and found items can be checked via telephone number +385 1 4562 170 or e-mail address Infodesk@zag.aero daily.

Pet Relief at Zagreb Airport

It is vital to check with the airline about any restrictions or special rules regarding carrying pets on board a flight.

You must also verify whether any health certificates, documents, and/or quarantine are required in the destination country. Pets must be carried in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the Community rules regarding the movements of pet animals.

Baggage Claim at Zagreb Airport

Please retrieve luggage at your designated Baggage Claim on the Ground Level of the terminal. Carts are available to assist passengers with special needs.

The Baggage Claim area contains the Information Desk Center for your lost items, information on Rental Car, and other transportation needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

The Airport Lost and Found Phone is + 385 1 456 2229.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Zagreb Airport

This facility is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints, please call +385 1 4562 170.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Things to do in Zagreb

There are a number of activities to suit all ages and interests in the region - see a selection of tourist activities in Zagreb, Croatia.

Zagreb Airport Contacts

Address: Ul. Rudolfa Fizira 21, 10150, Zagreb, Croatia
General Phone: +385 1 4562 170
General Email: zagll@zag.aero
Lost and Found Email: zagll@zag.aero
Lost and Found Phone: +385 1 456 2229
Official Website: https://www.zagreb-airport.hr/en

Local Information

Drive on: Right
Electricity: 230V/50Hz.
Plug: C, F
Currency: Croatian Kuna, HRK
Wi-Fi at Airport: Free, unlimited Wi-Fi is available at the Zagreb Airport. Connect to the “Zagreb_Airport_Free” network.