Zagreb Airport Departures (ZAG)

Flight Departures at Zagreb Airport

Before exiting your transport vehicle at Zagreb Airport, collect your personal belongings before entering the airport gate.

Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.

Parking at Zagreb Airport

The airport has enough parking spaces for its passengers. However, some spaces can get occupied quickly, depending on the time of day and season.

Please allow plenty of time when traveling with your vehicle to the airport. The facility is open 24/7. See more information about short and long term parking at Zagreb Airport.

Transfer Services at Zagreb Airport

Passengers with outbound flights can get to the airport on a rental car, taxi, rideshare, shuttle, and public bus.

The drop-off area is the Ground Transportation Center of the terminal.

The quickest way to travel to the airport from downtown is to taxi for approximately €24 (HRK 180).

Rental Car Services at Zagreb Airport

When ready to return your vehicle to the car rental center at ZAG, remove all personal items before turning over the rented vehicle to the designated facility.

Then proceed to the customer service building to catch the bus to the terminal building.

Allow plenty of time for your drive when returning the vehicle. If you’re not sure where to go, give the rental company a call. See and compare all rental car companies at Zagreb Airport.

When renting a vehicle, customers must abide by the Terms and Conditions of the company at all times.

For item(s) lost and found inside the vehicle, please contact the rental car company directly.

For item(s) left on a rental car center shuttle bus, the Airport Lost and Found at +385 1 4562 170 or e-mail: infodesk@zag.aero.

Found items will be kept in the Lost Property Office for 30 days.

Ride Shares at Zagreb Airport

Rideshares at ZAG drop off passengers at the designated area at the Ground Transportation Center.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Zagreb Airport

A typical taxi fare from the downtown area would be around €24 (HRK 180) for a ride with up to 4 passengers, and the journey duration is 30 minutes.

If you are traveling from outside the city area, please consult your driver for rates. It is not customary to give the driver a tip in Croatia but it is appreciated for good service.

Keep a record of the cab company, vehicle number, and driver's name just in case you leave something behind. See more information about taxis at Zagreb Airport.

Trains at Zagreb Airport

You can take a taxi from the train station at Zagreb Glavni Kolodvor (Croatian for Zagreb Main Train Station) near downtown. More information about train services near Zagreb Airport.

The taxi fare here to the airport would cost approximately €24.00 (HRK 180).

Buses at Zagreb Airport

From the central transport hub in downtown Zagreb, passengers board Bus No. 290 to the airport.

The public bus leaves roughly every 35 minutes during the day, and a single-ticket costs €0.5 (HRK 4) for a single ride lasting up to 30 minutes and €0.9 (HRK 7) for rides up to 60 minutes long. More information about buses to and from Zagreb Airport.

Tickets are €4 (HRK 30), and Pleso Prijevoz shuttle buses leave every 30 minutes between 6.00 AM -10.30 PM and whenever a flight arrives during the late-night hours.

Hotel Shuttle Services at Zagreb Airport

Many hotels in the city of Zagreb provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation.

Shuttles drop passengers at the Ground Transportation Center in front of the terminal.

Other Services at Zagreb Airport

Wi-Fi at Zagreb Airport

The airport offers complimentary Wi-Fi throughout the terminal building. Connect to the “Zagreb_Airport_Free” network.

ATMs at Zagreb Airport

You can check out the ATMs on the Ground Floor.

Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are traveling internationally.

You may also want to notify your bank of your travel plans.

Currency Exchange at Zagreb Airport

ICE provides currency exchange services at the Departures and Arrivals Halls.

Nursing Stations at Zagreb Airport

If you are traveling with an infant, there are baby changing facilities available throughout the terminal.

Expressed milk and ice packs can be carried through the checkpoint.

Restrooms at Zagreb Airport

The airport has several accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Zagreb Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Zagreb Airport

Aelia offers Duty-Free shopping. In addition, a few shops are available, including a Tisak Convenience shop in the Arrivals area.

Smoking at Zagreb Airport

Smoking is allowed in designated areas within the Passenger Terminal Building smoking cabins located on the 2nd floor of the International and Domestic Departures.

When in the facility, please follow smoking regulations at all times

Lost and Found Section at Zagreb Airport

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at + 385 1 456 2229.

Or you can also complete the Lost and Found process at the Information Desk in the Departure Hall on the second floor.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please talk to the airport representative at the counter.

Ticketing at Zagreb Airport

Please look for overhead signs pointing in the direction of ticketing areas at the terminals in front of the security checkpoint.

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Please consult your air carrier or travel agent for more details.

Information Desk at Zagreb Airport

Please follow the overhead signs to locate the Information Desk in the Departure Hall on the second floor.

The information on such lost and found items can be checked via telephone number +385 1 4562 170 or e-mail address Infodesk@zag.aero daily.

Pet Relief at Zagreb Airport

Please check with the airline about any restrictions or special rules regarding carrying pets on board a flight.

You must also verify whether any health certificates, documents, and/or quarantine are required in the destination country.

Pets must be carried in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the Community rules regarding the movements of pet animals.

Disabled Passengers at Zagreb Airport

The airport is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints, please call +385 1 4562 170.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.